APCW Audits: Bodog Affiliates / Bodog.com Q4 2009

APCW Audits: Bodog Affiliates


Introduction: Within the past 90 days, the APCW conducted an audit of the Bodog affiliate tracking software, and Bodog casino. This audit specifically focused on the direct tracking of stats, contacting customer service and the cashout process.

Audit: Testing of Affiliate Tracking – Bodog Affiliates, Bodog

Auditor visited bodog via an affiliate link. The Hit tracked and download tracked in real time. The real account and deposit tracked in real time.

There were no affiliate tracking issues

Bodog Casino is offering a 10% Bonus

Bonus was added immediately after deposit.


Auditor Questionnaire:

WAS THE DOWNLOAD AND INSTALLATION PROCESS EASY AND QUICK?
Yes

WERE THERE ANY PROBLEMS WITH THE DEPOSIT?
None, credit card payment

HOW FAST WAS THE DEPOSIT PROCESSED?
immediately

DID YOU ENJOY THE GAMES?
great blackjack

WERE THERE ANY TECHNICAL ISSUES?
none

DID YOU CONTACT CUSTOMER SUPPORT FOR ANY REASON?
Yes

IF SO, WERE THEY HELPFUL? Yes. Contacted customer service via email. Received an email instantly saying someone would email me within five minutes. One minute later received a reply, emailed back and got an instant response. The whole exchange took no more than three minutes.

WERE ANY BONUSES OR COMPS AWARDED TO YOU?
Yes

DID YOU GET THE BONUSES OR COMPS YOU THOUGHT YOU WERE SUPPOSED TO? Yes

HOW FAST DID IT TAKE TO GET YOU BONUS?
Received upon deposit

WHAT WAS YOUR OVERALL OPINION OF THIS CASINO'S ATMOSPHERE?
It was easy to navigate and play

WOULD YOU PLAY HERE AGAIN?
Yes

WOULD YOU RECOMMEND THIS SITE TO YOUR FRIENDS?
Yes

ANY ADDITIONAL COMMENTS OR OBSERVATIONS?
No


Factual Notations:

Casino Visited: Bodog.com

Download or Flash: Download

Connection: DSL

Download Speed: loaded right away

Webmaster Stats: Tracked Correctly


PLEASE NOTE:
Certain criteria have been kept confidential to preserve the anonymity of the auditing process. Audits are conducted randomly throughout the year and may come at any time. Any potential problems with an audit is discussed with the casino program prior to the posting of the results.


FOLLOW UP:
We cashed out and it took three weeks for payout, a vast improvement from last year which took two months. A Bodog representative said they are striving to have cash outs done 4-7 days, we will conduct another cash out and report the results next month