A Question about ELG (EVERLEAF GAMING) integrity
All Skin owners please read...
I sure feel sickened as I have watched an EVER LEAF gaming skin owner go through hell and back to get his site up and running only for the owners to sabotage him every step of the way. I always felt in my heart there were scam motives on the ELG owners part. I would love some feed back on this issue because I am sure that other "Skin Owners" are out there that face or are facing the same issues where Ever Leaf Gaming is concerned.
Allow me to explain just a few of the details..
Ever Leaf Gaming offers up poker rooms to people on their network. You can sign up for one and get one going with no up front money. (To me this is already a big red flag.) This is what the person I know did. I watched and helped him every step of the way however. He poured his whole heart to get this site going and it began growing fast. It almost felt like to me the better he did the more curve balls the owners threw out there such as no certificate in place after he had spent mega money to promote. The landing page had many visits but no down loads which was not a normal thing. So he questioned about the certificate once again and was assured it was in place.
Still a few months would pass before I was told by several members of my own forum that a warning would pop up not to download that there was no certificate in place and relayed this info back to him,so again he asked that this be sorted and once again they said it was. This went on for several months and he lost many many people simply because of this. He had access to see how many landed on his home page and knew first hand how many actually downloaded the site and how many didnt. The numbers made no sense at all.Can you stop and think for a moment how disheartening this was for the skin owner.
After this there was the actual deposit issues. Some people even were told that they could'nt deposit $5000.00 in one lump sum for their rake back that they would have to do it in several deposits..
Others could use a card one day and deposit and try again another day with the same card and it was rejected. Others never could deposit at all with the same sort of card my forum members were using. "This is my own thinking" but to me it felt like it was being regulated as to how many could deposit, it simply makes no other sense to me.
I had first hand info as I became an affalite to this site and also own a forum where alot of my members and close friends went through these negitive procedures over and over again.It felt as though they chased the big spenders away with any excuse they could think of and their emails to these would be depositors were less then professional.Of course the bigger depositor would get the hump and leave.
Now after months of frustration waiting for Ever Leaf Gaming to get their heads out they tell the Skin Owner that his bill is past due and he must pay. How could he have ever paid this with all the issues the ELG network had going against that poker site and at him?Recently the actual owner wrote him and compaired the ELG network to a Mc Donalds senrio if you can beleave that.
This skin owner in question tried on many occasions to get a hold of the ELG owner and only once was granted a meeting which was only a put off basically.There are many many other proofs and flaws all recorded and kept by the skin owner in question that show disregard to the skin owners success and inappropraite conduct by all workers with ELG not only toward him but also the paying members.There were deposit issues, cashout issues, certificate issues and the list goes on and on. The skin owner asked that he only get a fair shot once everything was in working order by ELG itself and his response back from the owner was very rude at best seemed threatening.
I would love any feed back from other skin owners who face the same problem or from anyone who has any other sort of feed back. This really needs to be looked into and shouldnt be allowed to go on.
One thing I can not stand is for human beings to be treated like this in the name of some scam and money. It is just not right and I for one am well upset about it. I would love to know the true reason why ELG so easily gives people a skin with no money upfront. What is the payout for ELG? What is the scam is more like it. We all know nothing is given for free such as this.I think it is a shame to give your average person with a dream this kind of treatment. It is unfair and should never be tolerated.
I ask any and all the people that signed up for the ELG site in question through me to pull out these people do not deserve our buiness what so ever I will take the loss but atleast il have INTEGRITY.
Views: 48
Replies to This Discussion
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Permalink Reply by Patricia Touchet on -
I had my deposits also rejected even after sending copies of all my documents including my driver's license. I so enjoyed playing on this ELG skin only to have my deposits rejected after trying 3 different cards. Laws change daily so I thought maybe the cards were being rejected because of this until I spoke to others.
My first few withdrawals went very smoothly, so smoothly that I was wowed by how easily I could cash out. My last 2 withdrawals were not so easy with the last one being almost a nightmare. The only time I had that much trouble cashing out was when I was playing at Pimp Your Poker through the Big Daddy's casino site, I never did cash out there with the problems between server and cash out sites.
I know the owner of the skin in question and I know for a fact he worked day and night to keep his customers satisfied, he went above and beyond sometimes, only to have this blow up in his face. How can people be so cruel and inhumane? I will NEVER EVER play at or deposit at another ELG site as long as I live.
Patricia Touchet
P.S. Keep up the good work APCW
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Permalink Reply by dannancy on
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i had my deposits rejected at least a 1/2 dozen times only to go to another site and have that All Access Visa accepted. The 1/2 dozen times does not included the same day and time attempts i made thinking maybe i put the number in wrong or some type of information was incorrect on my part. So I don't know what ELG's game is but i do know i was a loyal depositor on the ELG network for several months only to one day, and days after, getting my All Access Visa i had been using rite along declined time after time. So i got frustrated and went to another site. Using other deposit options was a pain. The visa was the easiest and fastest until ELG wouldn't take it anymore. And i site again i did not go to 1 site with the card i went to 2 other sites and they both accepted that visa (those sites were not ELG sites).
I also had problems with cashouts that frustrated me to no end.
So What was the problem? ELG a scam company? I liked ELG Network alot and always enjoyed playing there until i had problems depositing. I cannot stress enough how dissappointed i am in ELG and will not be playing their sites in the future.
Sincerely,
Nancy J. Nason
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Permalink Reply by JTodd on -
We are looking into this right now. Hope to have some information within 24 to 48 hours. Thanks...
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Permalink Reply by JTodd on
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I have assigned this to the APCW News Editor to see what information he can dig up. If there is enough data online that we can point to then we will be happy to mention them on an upcoming video. So if you have links to forum discussions and/or news stories please post them!
Thanks!
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Permalink Reply by Peter on
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Dear JTodd, I am a manager at ELG. You can contact me directly for any information you require.
ZZANGELZZ,
Do you really think that people on this and other forums where you posted this letter are so stupid that they will gobble up anything?
There are so many inconsistencies in your posts that I don't even want to spend my time going through them, especially when we are still in talks with your "friend", the skin owner, and he also says that he has nothing to do with this thread (but you somehow know what my colleague, and not the ELG owner, wrote to him).
Just as an example of lies you are spreading, we do have a set up fee which was deferred for your "friend" because we gave him a benefit of a doubt when he made his promises. For some strange reason your "friend" was quite happy with not having to pay the set up fee upfront and didn't see it as a "red flag".
Many US-facing cardrooms have deposit problems. Why would we prevent your "friend" from operating and making money after we gave him a free skin?
It’s not like we took upfront money and didn't care if he earned it back or not. Where is the "scam" here? Do you think people who would read your post are morons?
Skins do have problems with their networks from time to time. You can't show me a network whose partners are 100% satisfied, unless all partners are owned by the network. We worked countless hours with your "friend" to address his complaints. Sometimes it was our problem, sometimes it was his. It happens in any business that a relationship does not work out. Posting these childish texts in this and other forums and having your friends respond to them is a very unhelpful way to resolve an ongoing business issue.
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Permalink Reply by JTodd on
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Hi Peter,
Thanks for making yourself available here. I must admit that I am still looking into the specific complaints alleged and waiting to hear back from our news editor. My plan was to speak with the person in the original post and then speak to you guys before we made any decision on what, if anything, to report.
We should be able to get the ball rolling early next week =0)
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Permalink Reply by Patricia Touchet on
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If negotiations are ongoing, why doesn't the particular skin show up on your partners list of skins?
Peter said:Dear JTodd, I am a manager at ELG. You can contact me directly for any information you require.
ZZANGELZZ, Do you really think that people on this and other forums where you posted this letter are so stupid that they will gobble up anything?
There are so many inconsistencies in your posts that I don't even want to spend my time going through them, especially when we are still in talks with your "friend", the skin owner, and he also says that he has nothing to do with this thread (but you somehow know what my colleague, and not the ELG owner, wrote to him).
Just as an example of lies you are spreading, we do have a set up fee which was deferred for your "friend" because we gave him a benefit of a doubt when he made his promises. For some strange reason your "friend" was quite happy with not having to pay the set up fee upfront and didn't see it as a "red flag".
Many US-facing cardrooms have deposit problems. Why would we prevent your "friend" from operating and making money after we gave him a free skin?
It’s not like we took upfront money and didn't care if he earned it back or not. Where is the "scam" here? Do you think people who would read your post are morons?
Skins do have problems with their networks from time to time. You can't show me a network whose partners are 100% satisfied, unless all partners are owned by the network. We worked countless hours with your "friend" to address his complaints. Sometimes it was our problem, sometimes it was his. It happens in any business that a relationship does not work out. Posting these childish texts in this and other forums and having your friends respond to them is a very unhelpful way to resolve an ongoing business issue.
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Permalink Reply by Peter on
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I am not sure how the skin's logo on our site has anything to do with the negotiations. It's not like they were there before and we just removed them, although it would be totally up to us. There is no commitment on behalf of the network to showcase all the skins. We have over 50 skins and only 29 appear on our site - those that have significant revenues or the ones that have requested to appear.
The site of the skin in question is live and that's more important in my opinion than presence of their logo on the network's site.
Patricia Touchet said:If negotiations are ongoing, why doesn't the particular skin show up on your partners list of skins?
Peter said:Dear JTodd, I am a manager at ELG. You can contact me directly for any information you require.
ZZANGELZZ, Do you really think that people on this and other forums where you posted this letter are so stupid that they will gobble up anything?
There are so many inconsistencies in your posts that I don't even want to spend my time going through them, especially when we are still in talks with your "friend", the skin owner, and he also says that he has nothing to do with this thread (but you somehow know what my colleague, and not the ELG owner, wrote to him).
Just as an example of lies you are spreading, we do have a set up fee which was deferred for your "friend" because we gave him a benefit of a doubt when he made his promises. For some strange reason your "friend" was quite happy with not having to pay the set up fee upfront and didn't see it as a "red flag".
Many US-facing cardrooms have deposit problems. Why would we prevent your "friend" from operating and making money after we gave him a free skin?
It’s not like we took upfront money and didn't care if he earned it back or not. Where is the "scam" here? Do you think people who would read your post are morons?
Skins do have problems with their networks from time to time. You can't show me a network whose partners are 100% satisfied, unless all partners are owned by the network. We worked countless hours with your "friend" to address his complaints. Sometimes it was our problem, sometimes it was his. It happens in any business that a relationship does not work out. Posting these childish texts in this and other forums and having your friends respond to them is a very unhelpful way to resolve an ongoing business issue.
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Permalink Reply by zzangelzz on -
Well I see I have now been blasted by the ELG team on both forums I had posted on here is my response once again.....
You seem to think I am the actual skin owner because I have inside information when I clearly said I WAS AN AFFILATE and know first hand what went on.
Simply put I am the "Wife"of the skin owner and have worked side by side trying to make this skin work. My husband actually is hating the fact that I posted on this at all but I say to you that during the research phase before signing on with ELG he looked for negitives as well as positives and there were none. If there had been then maybe he wouldnt have signed up. This is why I am making these post for these people and also so maybe you yourself would change up the thing is you will not even admit fault you point fingers at your client "SKIN" owner and this is disgraceful at best.
My deepest appologies to other Skin owners who are trying hard to make a go of it. I do not want to cause anyone grief, but truely there needs to be a few post on the net that shows there are one hell of alot of flaws to ever make this work.. I understand that ELG isnt all that old of a setup and is still going through ALOT of growing pains.I hope in the future you can give your clients more of what they signed up for so they have a "fair" shot of making it work..
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Really I expected alot of ELG people to show up on these threads but the point is I did to me "what was right" I created a post that gave people a heads up.That is it. I am not out for any malice nor am I being spiteful. If you would have seen all what I saw as to the efforts and hard work for this skin owner only to have one error after the other error by the ELG people on the network cause your players to leave one by one, do you know even our loyal friends uninstalled this skin and vowed to never play a ELG site again? That in itself tells you how bad it was and we could not blame any of them.
The skin owner in question could be nasty and spiteful if he was that sort of person, lucky for ELG he is "NOT" he has saved every email, every screen shot of many many many errors and even some from the higher ELG team admitting error and swaring to get it sorted but it never did get sorted.
Tread lightly because you would never ever want this info put on the net I assure you.
I did my part as I wrote earlier I posted so there was a simple heads up to others who might get involved in the future with this setup. I am also hoping that maybe there will be a few changes to the network itself for "your Clients and skin owners"
There is no way in hell any of the ELG team could "honestly" say they were fair and just to this Skin owner. If you are here posting other wise you are lieing because I have seen the emails and skpe messages acknowleging the errors.Finally We had the money set up to pay the bill but there is no way we could pay for something that simply never ever worked and there was no light at the end of the tunnel that said it would work anytime soon. If there had been it would have been paid in a heart beat.
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Permalink Reply by dannancy on
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You know My opinion of ELG is right about in the toilet. I have stood by and seen for my own eyes your reply (s).
The two people you are referring too are good decent people who pay their bills and have the ambition to take on wrongs done to them. They are good people who didnt deserve such a bad shot. The owner of the so called skin is an honest, caring individual who went to any lengths to take care of any and ALL problems related to the skin. As for his wife, she is nothing else but a beautiful person inside and out and neither of them have a spiteful bone in their bodies except, i'm sure, when they are attacked by idiots like you Mr. ELG Manager and their backs are up against the wall. Shame on you Mr. ELG for slandering their good names. You have nothing but my ill feelings toward you and your ELG system. I would, if i were you, not put anymore slanderous replys up on this subject. Spite is Hate just spelled differently and all u are spuing is hate and for what, a person who tried to make a go of your flawed system and his wife by his side walking beside him every step of the way only to get a smack in the face by you. Shame on you Mr. ELG Manager Shame on You!
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Permalink Reply by Vin on
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I spent some time looking into Everleaf, and as far as I could find, they don't have a public history of problems with skin owners, or operators using their software/network. Who's in the right or wrong here is a completely different issue. But as far as a history of doing this, I haven't found any evidence of that.
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